Mono ML Betriebsanweisung

Mono Laser MFPUser's GuideJune 2011Machine type(s):7014, 4569, 4570Model(s):431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1,

Troubleshooting...249Solving basic printer problems...

Copying using the scanner glass1 Place an original document facedown on the scanner glass in the upper left corner.2 On the home screen, touch Copy, o

Copying to letterhead1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.Note: Do not load postcards, p

4 Touch Copy from, and then identify the size of the original document.5 Touch Copy to, and then touch the tray or feeder that contains the paper type

3 On the home screen, touch Copy.4 From the Content area, touch the arrows to best represent what you are copying:• Text—Used for original documents t

6 Select one of the following:• Between Copies• Between Jobs• Between Pages7 Touch Done.8 Touch Copy It.Copying multiple pages onto a single sheetIn o

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.Note: Do not load postcards, photos, small items, t

3 On the home screen, touch Copy.4 Touch Options.5 Touch Header/Footer.6 Pick an area of the page to place the date and time.7 Touch Date/Time, and th

Canceling a copy job while the pages are being printed1 Touch Cancel Job on the touch screen, or press on the keypad.2 Touch the job you want to can

ContentThis option tells the printer the original document type. Choose from Text, Text/Photo, Photograph, or Printed Image.• Text—Emphasize sharp, bl

Separator SheetsThis option places a blank piece of paper between copies, pages, and print jobs. The separator sheets can be drawnfrom a tray that con

SMTP server not set up. Contact system administrator. ...255Some held job

Question TipWhen should I use Text/Photo mode?• Use Text/Photo mode when copying an original document that contains amixture of text and graphics.• Te

E-mailingADF Scanner glassUse the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos),t

14 Type in the Primary SMTP Gateway address, and then touch Enter.15 If prompted, set the date and time, and then touch Continue.When the home screen

4 Click E-mail Shortcut Setup.5 Type a unique name for the recipient, and then enter the e-mail address.Note: If you are entering multiple addresses,

3 Press , and then enter the shortcut number using the keypad.To enter additional recipients, press Next address, and then enter the address or short

Changing the output file type1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.Note: Do not load post

OrientationThis option tells the printer whether the original document is in portrait or landscape orientation and then changes theSides and Binding s

• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time ittakes to scan, but emphasizes a repr

FaxingNote: Fax capabilities may not be available on all printer models.ADF Scanner glassUse the ADF for multiple-page documents. Use the scanner glas

Notes:• The printer is an analog device that works best when directly connected to the wall outlet. Other devices (such asa telephone or answering mac

290-295.yy scanner jam...

Connecting to a DSL serviceIf you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and thenfollow

Connecting to a distinctive ring serviceA distinctive ring service may be available from your telephone service provider. This service allows you to h

3 Remove the plug from the printer EXT port .4 Connect your telecommunications equipment directly to the printer EXT port .Use one of the following

Telephone or a telephone with an integrated answering machineConnecting to an adapter for your country or regionThe following countries or regions may

There is a plug installed in the printer EXT port . This plug is necessary for the proper functioning of the adapter.Note: Do not remove the plug if y

3 Connect the answering machine or telephone to the adapter.Answering machineTelephoneFaxing125

GermanyThere is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the properoperation of the fax

3 Connect the adapter into the N slot of an active analog telephone wall jack.4 If you would like to use the same line for both fax and telephone comm

Connecting to a computer with a modemConnect the printer to a computer with a modem to send faxes from the software program.Note: Setup steps may vary

6 Connect an additional telephone cord from the computer modem LINE port to the printer EXT port .Enabling the fax functionThe fax function must be

Solving paper feed problems...277Paper f

9 Select your time zone, and then touch Continue.10 Touch Fax, and then touch Continue.11 Select any additional buttons you want to display on the hom

Turning daylight saving time on or offThe printer can be set to automatically adjust for daylight saving time for certain time zones:1 Type the printe

3 Select Fax, and then enter the recipient name, number, and other information as needed.4 Click Print.For Mac OS X version 10.4 or later users1 With

Sending a fax using the computerFaxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of

Creating shortcutsCreating a fax destination shortcut using the Embedded Web ServerInstead of entering the entire phone number of a fax recipient on t

Using shortcuts and the address bookUsing fax shortcutsFax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assig

Customizing fax settingsChanging the fax resolutionAdjusting the resolution setting changes the quality of the fax. Settings range from Standard (fast

7 Touch Delayed Send.Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission arelisted in the

5 Click the Block No Name Fax option.This option blocks all incoming faxes that have a private caller ID or no fax station name.6 In the Banned Fax Li

Sides (Duplex)This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on bothsides). This lets th

Safety informationConnect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.Do not place or use t

Improving fax qualityQuestion TipWhen should I use Text mode?• Use Text mode when text preservation is the main goal of the fax, and preservingimages

Forwarding a faxThis option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS.1 Type the printer IP address

Scanning to an FTP addressADF Scanner glassUse the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postc

3 Press #, and then enter the FTP shortcut number.4 Touch Send It.Scanning to an FTP address using the address book1 Load an original document faceup,

Creating an FTP shortcut using the touch screen1 On the home screen, touch FTP.2 Type the address of the FTP site.3 Touch Save as Shortcut.4 Enter a n

Send AsThis option sets the output (PDF, TIFF, JPEG, or XPS) for the scanned image.• PDF—Creates a single file with multiple pages, viewable with Adob

• Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate anequal area around all four sides of the p

Scanning to a computer or flash driveADF Scanner glassUse the ADF for multiple-page documents. Use the scanner glass for single pages, small items (su

c Press , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, andthen touch Profiles.d After you enter the sh

Photo—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes toscan, but emphasizes a reproductio

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do notsubject the power cord to abrasion or stres

• Color Dropout—Color dropout is used for form Optical Character Recognition (OCR) processing. Selecting a coloreliminates the color from a form, enab

Understanding printer menusMenus listA number of menus are available to make it easy for you to change printer settings. To access the menus, touch on

Paper menuDefault Source menuMenu item DescriptionDefault SourceTray <x>MP FeederEnvelope FeederManual PaperManual EnvSets a default paper sourc

Menu item DescriptionTray <x> TypePlain PaperCard StockTransparencyGlossyHeavy GlossyBondLetterheadPreprintedColored PaperLight PaperHeavy Paper

Menu item DescriptionMultipurpose Tray TypePlain PaperCard StockTransparencyGlossyHeavy GlossyBondEnvelopeRough EnvelopeLetterheadPreprintedColored Pa

Menu item DescriptionManual Envelope Size7 3/4 Envelope9 Envelope10 EnvelopeC5 EnvelopeB5 EnvelopeDL EnvelopeOther EnvelopeSpecifies the size of the e

Paper Texture menuIn the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select thetexture for a specif

Paper Weight menuIn the Paper Weight menu, the Select Type and Select Weight features work together to enable you to select the weightfor a specific t

Menu item DescriptionLabels LoadingDuplexOffDetermines whether 2-sided printing occurs for all jobs that specifyLabels as the paper typeNotes:• Off is

Custom Types menuMenu item DescriptionCustom Type <x>PaperCard StockTransparencyLabelsEnvelopeRough/CottonAssociates a paper or specialty media

Learning about the printerThank you for choosing this printer!We've worked hard to make sure it will meet your needs.To start using your new prin

Menu item DescriptionCustom Scan Size <x>Scan Size NameWidth1–14 inches (25–355.6 mm)Height1–14 inches (25–355.6 mm)OrientationLandscapePortrait

Menu item DescriptionFeed DirectionShort EdgeLong EdgeSpecifies the feed direction if the paper can be loaded in either directionNotes:• Short Edge is

Menu item DescriptionPrint Fonts Prints a report of all the fonts available for the printer language currently set inthe printerPrint Directory Prints

Menu item DescriptionPS SmartSwitchOnOffSets the printer to automatically switch to PS emulation when a print job requiresit, regardless of the defaul

Menu item DescriptionStd Network SetupReports or Network ReportsNetwork CardTCP/IPIPv6AppleTalkNetWareLexLinkNet <x> SetupReports or Network Rep

Menu item DescriptionDevice-Initiated E-mailNoneUse Device SMTP CredentialsUser-Initiated E-mailNoneUse Device SMTP CredentialsUse Session User ID and

Menu item DescriptionJob Timeout0-225 secondsSets the amount of time in seconds that a network print job can take before itis canceledNotes:• 90 secon

Menu item DescriptionAutoIPYesNoSpecifies the Zero Configuration Networking settingNote: Yes is the factory default setting.Enable FTP/TFTPYesNoEnable

Wireless menuUse the following menu items to view or configure the wireless internal print server settings.Note: This menu is available only for model

NetWare menuThis menu is available from the Network/Ports menu:Network/Ports  Standard Network or Network <x>  Std Network Setup or Net <x&

What are you looking for? Find it hereCustomer support If you have problems, then contact the place where youpurchased your printer.Note: If you exper

Standard USB menuMenu item DescriptionPCL SmartSwitchOnOffSets the printer to automatically switch to PCL emulation when a print job receivedthrough a

Menu item DescriptionJob BufferingOffOnAutoTemporarily stores jobs on the printer hard disk before printingNotes:• Off is the factory default setting.

Menu item DescriptionNPA ModeOnOffAutoSets the printer to perform the special processing required for bidirectionalcommunication following the convent

Menu item DescriptionHonor InitOnOffDetermines whether or not the printer honors printer hardware initializationrequests from the computerNotes:• Off

Menu item DescriptionPS SmartSwitchOnOffSets the printer to automatically switch to PS emulation when a print job receivedthrough a serial port requir

Menu item DescriptionSerial ProtocolDTRDTR/DSRXON/XOFFXON/XOFF/DTRXON/XOFF/DTRDSRSelects the hardware and software handshaking settings for the serial

Security menuMiscellaneous menuMenu item DescriptionPanel LoginsLogin failuresFailure time frameLockout timeLogin timeoutLimits the number and time fr

Menu item DescriptionJob ExpirationOff1 hour4 hours24 hours1 weekLimits the amount of time a confidential job stays in the printer before it is delete

Menu item DescriptionAutomatic MethodSingle passMultiple passDisk Wiping erases only print job data that is not currently in use by the file systemfro

Menu item DescriptionDelete LogDelete nowDo not deleteSpecifies whether audit logs are deletedNote: Delete Now is the factory default setting.Configur

1 System board locks2 Locking device3 Ethernet port4 USB portNote: Use this USB port to connect the printer to the computer.5 Fax wall connection port

Settings menuGeneral Settings menuMenu item DescriptionDisplay LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomi

Menu item DescriptionRun Initial setupYesNoInstructs the printer to run the setup wizardNotes:• Yes is the factory default setting.• After completing

Menu item DescriptionDisplayed InformationLeft sideRight sideCustom Text <x><text entry>Cartridge levels on status screenOnOffBlack TonerW

Menu item DescriptionHome screen customizationChange LanguageCopyCopy ShortcutsFaxFax ShortcutsE-mailE-mail ShortcutsFTPFTP ShortcutsSearch Held JobsH

Menu item DescriptionAllow Background RemovalOnOffSpecifies whether image background removal is allowed duringcopy, fax, e-mail, FTP, or scan to USBNo

Menu item DescriptionTimeoutsScreen Timeout15–300Sets the amount of time in seconds the printer waits beforereturning the printer display to a Ready s

Menu item DescriptionPrint RecoveryPage ProtectOnOffLets the printer successfully print a page that may not have printedotherwiseNotes:• Off is the fa

Menu item DescriptionSides (Duplex)1 sided to 1 sided1 sided to 2 sided2 sided to 1 sided2 sided to 2 sidedSpecifies whether an original document is d

Menu item DescriptionCopy To SourceTray <x>Manual FeederAuto Size MatchSpecifies the paper source for copy jobsNote: Tray 1 is the factory defau

Menu item DescriptionHeader/FooterTop middleTop middleOffDate/TimePage numberBates numberCustom textPrint onAll pagesFirst page onlyAll but first page

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install anyoptions, then leave enough ro

Menu item DescriptionHeader/FooterBottom middleBottom middleOffDate/TimePage numberBates numberCustom textPrint onAll pagesFirst page onlyAll but firs

Menu item DescriptionAllow Save as ShortcutOnOffLets you save custom copy settings as shortcutsNote: On is the factory default setting.Background Remo

Menu item DescriptionSample CopyOnOffCreates a sample copy of the original documentNotes:• Off is the factory default setting.• A printer hard disk mu

Menu item DescriptionCaller IDFSKDTMFSpecifies the type of caller ID being usedNotes:• FSK is the factory default setting.• This option appears only w

Fax Send SettingsMenu item DescriptionResolutionStandardFineSuper FineUltra FineSpecifies quality in dots per inch (dpi). A higher resolution gives gr

Menu item DescriptionDialing Prefix RulesPrefix Rule <x>Establishes a dialing prefix ruleAutomatic Redial0–9Specifies the number of times the pr

Menu item DescriptionBackground Removal-4 to +4Adjusts the amount of background visible on a copyNote: 0 is the factory default setting.Color DropoutC

Fax Receive SettingsMenu item DescriptionEnable Fax ReceiveOnOffAllows fax jobs to be received by the printerNote: On is the factory default setting.F

Menu item DescriptionForward toFaxE-mailFTPLDSSeSFSpecifies the type of recipient to which faxes will be forwardedNote: This item is available only fr

Menu item DescriptionLogs DisplayRemote Station NameDialed NumberSpecifies whether printed logs display the dialed number or the station name returned

ContentsSafety information...14Learning about the printer...

• Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.• Scan documents and send them to another pri

Fax Mode (Fax Server Setup) menuFax Server mode sends the fax job to a fax server for transmission.Fax Server SetupMenu item DescriptionTo FormatReply

Menu item DescriptionOriginal SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalMixed SizesA4A5A6JIS B5ID CardCustom Scan Size <x>Bo

Menu item DescriptionE-mail Server SetupMax e-mail size0–65535 KBSpecifies the maximum e-mail size in kilobytesNote: E-mail above the specified size i

Menu item DescriptionDarkness1–9Lightens or darkens the outputNote: 5 is the factory default setting.OrientationPortraitLandscapeSpecifies the orienta

Menu item DescriptionText/Photo Default5–90Sets the quality of a text/photo image in relation to file size and the quality of theimageNote: 75 is the

Menu item DescriptionAllow Save as ShortcutOnOffLets you save e-mail addresses as shortcutsNotes:• On is the factory default setting.• When set to Off

FTP Settings menuMenu item DescriptionFormatPDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps)Specifies the format of the FTP fileNote: PDF (.pdf) i

Menu item DescriptionOriginal SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalMixed SizesA4A5A6JIS B5ID CardCustom Scan Size <x>Bo

Menu item DescriptionUse Multi-Page TIFFOnOffProvides a choice between single-page TIFF files and multiple-page TIFF files. For amultiple-page scan to

Menu item DescriptionColor DropoutColor DropoutNoneRedGreenBlueDefault Red Threshold0–255Default Green Threshold0–255Default Blue Threshold0–255Specif

Understanding the printer control panelItem Description1 Display View scanning, copying, faxing, and printing options as well as status and error mess

Menu item DescriptionContentText/PhotoPhotographTextSpecifies the type of content that will be scanned to USBNotes:• Text/Photo is the factory default

Menu item DescriptionSides (Duplex)OffLong edgeShort edgeSpecifies how the text and graphics are oriented on the pageNotes:• Off is the factory defaul

Menu item DescriptionScan PreviewOnOffSpecifies whether a preview will appear on the display for scan jobsNotes:• A printer hard disk must be installe

Menu item DescriptionPaper SourceTray <x>MP FeederManual PaperManual EnvelopeSpecifies the paper source selected to supply paper for the printer

Menu item DescriptionSeparator SheetsNoneBetween CopiesBetween JobsBetween PagesPlaces a sheet of paper between pages, copies, or jobs based on the va

Menu item DescriptionPrint AreaNormalWhole PageSets the logical and physical printable areaNotes:• This menu does not appear if Edge to Edge is enable

Menu item DescriptionResource SaveOnOffSpecifies how the printer handles temporary downloads, such asfonts and macros stored in RAM, when the printer

Menu item DescriptionCollateOff (1,1,1,2,2,2)On (1,2,1,2,1,2)Stacks the pages of a print job in sequence when printing multiple copiesNotes:• On is th

Menu item DescriptionN-up BorderNoneSolidPrints a border around each page image when using N-up (pages-sides)Note: None is the factory default setting

Menu item DescriptionContrast0–5Adjusts the degree of difference between levels of gray in printed outputNotes:• 0 is the factory default setting.• Hi

Item Description6 Start• Press to initiate the current job indicated on the display.• From the home screen, press to start a copy job with the def

Menu item DescriptionHex TraceActivateAssists in isolating the source of a print job problemNotes:• When Activate is selected, all data sent to the pr

PCL Emul menuMenu item DescriptionFont SourceResidentDiskDownloadFlashAllSpecifies the set of fonts used by the Font Name menu itemNotes:• Resident is

Menu item DescriptionPCL Emulation SettingsLines per Page1–255Specifies the number of lines that print on each pageNotes:• 60 is the US factory defaul

Menu item DescriptionTray RenumberView Factory DefMPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default =

Menu item DescriptionFont Size1–255 ptSets the default font size for HTML documentsNotes:• 12 pt is the factory default setting.• Font size can be inc

Menu item DescriptionOrientationPortraitLandscapeRev PortraitRev LandscapeSets the image orientationNote: Portrait is the factory default setting.XPS

Maintaining the printerPeriodically, certain tasks are required to maintain optimum print quality.Cleaning the exterior of the printer1 Make sure that

3 Wipe the areas shown and let them dry.4 Close the scanner cover.Cleaning the ADF separator rollersAfter you have copied over 50,000 copies using the

5 Reinstall the separator roll.6 Lock the separator roll.7 Close the ADF cover.Adjusting scanner registrationScanner Registration is a process to alig

To align the scanner glass (flatbed):a Place the Quick Test page facedown on the scanner glass.b Touch Copy Quick Test.The scanner prints a copy of th

Display item Description5 Status message bar• Shows the current printer status such as Ready or Busy.• Shows printer conditions such as Toner Low.• Sh

• Corrosive gases• Heavy dustChecking the status of suppliesA message appears on the display when a replacement supply item is needed or when maintena

Ordering suppliesTo order supplies, contact the place where you purchased the printer.Warning—Potential Damage: Damage caused by the use of a supply o

CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or printer damage:• Turn the printer off using the power switch, and then u

Administrative supportUsing the Embedded Web ServerIf the printer is installed on a network, then the Embedded Web Server is available for a range of

Viewing reportsYou can view some reports from the Embedded Web Server. These reports are useful for assessing the status of theprinter, the network, a

Clearing jamsClearing jamsBy carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlinedin

Jam message numbers and how to access each jamJam number To access the jam200-201 Try one or more of the following:• Remove Tray 1.• Open the front do

2 Remove the jam if you see it here.3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge.4 Lif

5 If you do not see any jammed sheets, open the rear door.6 Remove the jam.7 Close the rear door.8 Insert the photoconductor kit and toner cartridge.9

If the paper is not exiting the printer:1 Pull down the rear door.CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of i

Sample touch screenButton FunctionHome Returns to the home screenDown arrow Opens an options screenLeft scroll decrease Scrolls to another value in de

3 Remove the jam.4 Close the rear door.5 Close the front door.6 Touch Continue.Clearing jams240

233 paper jam1 Remove the tray from the printer.2 Locate the lever shown, and then pull it down to release and remove the jammed sheets.3 Insert the t

235 paper jam1 Gently pull the jammed sheet out of the standard exit bin.2 Touch Continue.240–249 paper jams1 Touch Status/Supplies to identify the lo

6 Remove the jammed paper, and then insert the trays.7 Touch Continue.250 paper jam1 Touch Status/Supplies to identify the location of the jam.2 Remov

251 paper jamA sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out.If the sheet is not visi

290–294 paper jamsClearing jams under the ADF cover1 Remove all original documents from the ADF.2 Open the ADF cover.3 Unlock the separator roll.Clear

4 Remove the separator roll.5 Remove the jammed paper.6 Reinstall the separator roll.Clearing jams246

7 Lock the separator roll.8 Close the ADF cover.9 Touch Continue.Clearing ADF jams by lifting the scanner cover1 Open the scanner cover, and then remo

Clearing ADF duplex jamsIf you are making a two-sided copy in the ADF, and your original document jams, it may be necessary to perform thefollowing st

TroubleshootingSolving basic printer problemsIf there are basic printer problems, or the printer is unresponsive, make sure:• The power cord is plugge

Other touch-screen buttonsButton FunctionSubmit Saves a value as the new default settingDown arrow Moves down to the next screenUp arrow Moves up to t

Change <src> to <x><src> is a tray or feeder, and <x> is a paper size or type.You can change the current paper source for the

Disk corruptedThe printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The harddisk must be reformat

Fax Station Number not set upThe Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly.Try

Load manual feeder with <x><x> is a paper type or size.Try one or more of the following:• Load the specified paper in the multipurpose fee

Remove originals from the scanner ADFRemove the paper from the ADF to clear the message and continue printing.Remove packaging material, check <x&g

Serial <x>The printer is using a serial cable connection. The serial port is the active communication link.Set clockThe clock is not set. This m

30 Invalid refill, change toner cartridgeThe printer has detected an invalid, refilled toner cartridge. Remove the toner cartridge, and then install a

37 Insufficient memory, some held jobs will not be restoredThe printer was unable to restore some or all of the confidential or held jobs on the print

53 Unformatted flash detectedTry one or more of the following:• Touch Continue to stop the defragment operation and continue printing.• Format the fla

56 Parallel port <x> disabled<x> is the number of the parallel port.Try one or more of the following:• Touch Continue to clear the message

Button FunctionCancel• Cancels an action or a selection• Cancels out of a screen and returns to the previous screenSelect Opens the next related menu

57 Configuration change, held jobs were not restoredSince the time the jobs were stored on the printer hard disk something has changed in the printer

62 Disk fullTry one or more of the following:• Touch Continue to clear the message and continue processing.• Delete fonts, macros, and other data stor

200–282.yy paper jam1 Clear the paper path.2 Touch Continue to continue printing.290-295.yy scanner jamClear all original documents from the scanner.2

840.01 Scanner DisabledThis message indicates that the scanner was disabled by the system support person, or the scanner detected a hardwareerror and

Error message about reading USB drive appearsMake sure the USB drive is supported. For information regarding tested and approved USB flash memory devi

Confidential and other held jobs do not printThese are possible solutions. Try one or more of the following:PARTIAL JOB, NO JOB, OR BLANK PAGES PRINTT

Job prints from the wrong tray or on the wrong paperCHECK THE PAPER TYPE SETTINGMake sure the paper type setting matches the paper loaded in the tray:

MAKE SURE THE PRINTER HAS ENOUGH MEMORYAdd printer memory or an optional hard disk.Unexpected page breaks occurINCREASE THE PRINT TIMEOUT VALUE1 Make

Poor copy qualityThese are some examples of poor copy quality:• Blank pages• Checkerboard pattern• Distorted graphics or pictures• Missing characters•

PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT• From the printer control panel, press the Content button until the light comes on next to Text/Photo.• Rotate t

Additional printer setupInstalling internal optionsCAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memo

Solving scanner problemsChecking an unresponsive scannerIf your scanner is not responding, then make sure:• The printer is turned on.• The printer cab

THE SCANNER GLASS MAY BE DIRTYClean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see “Cleaning thescanne

Solving fax problemsCaller ID is not shownContact your telecommunications company to verify that your telephone line is subscribed to the caller ID se

REVIEW THIS DIGITAL PHONE SERVICE CHECKLISTThe fax modem is an analog device. Certain devices can be connected to the printer so that digital telephon

Can send but not receive faxesThese are possible solutions. Try one or more of the following:CHECK TO SEE IF THE PAPER TRAY IS EMPTYLoad paper in the

Received fax has poor print qualityThese are possible solutions. Try one or more of the following:RE-SEND THE DOCUMENTAsk the person who sent you the

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER1 Turn the printer off.2 Unplug the printer.3 Check the connection between the option and the pr

Internal Solutions PortIf the Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of thefollo

Paper traysThese are possible solutions. Try one or more of the following:MAKE SURE THE PAPER IS LOADED CORRECTLY1 Open the paper tray.2 Check for pap

Solving print quality problemsThe information in the following topics may help you solve print quality problems. If these suggestions still do notcorr

Accessing the system board to install internal optionsNote: This task requires a flathead screwdriver.CAUTION—SHOCK HAZARD: If you are accessing the s

Characters have jagged or uneven edgesThese are possible solutions. Try one or more of the following:CHECK THE PRINT QUALITY SETTINGS• Change the Prin

CHECK THE PAPER TYPE SETTINGMake sure the paper type setting matches the paper loaded in the tray:1 From the printer control panel, check the Paper Ty

CHECK THE PAPER SIZE SETTINGMake sure the paper size setting matches the paper loaded in the tray:1 From the printer control panel Paper menu, check t

CHECK THE PAPER TYPE SETTINGMake sure the paper type setting matches the paper loaded in the tray:1 From the printer control panel, check the Paper Ty

CHECK THE PAPER TYPE• Try a different type of paper.• Use only transparencies recommended by the printer manufacturer.• Make sure the Paper Type and P

CHECK THE PAPER TYPE SETTINGMake sure the paper type setting matches the paper loaded in the tray:1 From the printer control panel, check the Paper Ty

CHECK THE PAPER TYPE SETTINGMake sure the paper type setting matches the paper loaded in the tray:1 From the printer control panel, check the Paper Ty

Toner fog or background shading appears on the pageThese are possible solutions. Try one or more of the following:THE TONER CARTRIDGE MAY BE DEFECTIVE

Toner specksThese are possible solutions. Try one or more of the following:THE TONER CARTRIDGE MAY BE DEFECTIVEReplace the toner cartridge.THERE IS TO

CHECK THE NETWORK SETTINGSDepending on the network settings, you may need to type https:// instead of http:// before the printer IPaddress to access t

2 Lift the front of the scanner unit to open the system board.3 Use the following illustration to locate the appropriate connector.Warning—Potential D

NoticesProduct informationMachine type:7014, 4569, 4570Model(s):431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2, 43K, 6K6, 6

The manufacturer is not responsible for radio or television interference caused by using other than recommendedcables or by unauthorized changes or mo

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching themetal frame of the printer.Laser

Mode Description Power consumption (Watts)Off The product is plugged into a wall outlet, but the power switch is turned off. 0 WThe power consumption

Avis de conformité aux normes de l’industrie du CanadaCet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative au

recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device isconnected. An appropriate AC surge arre

Notice to users of the New Zealand telephone networkThe following are special conditions for the Facsimile User Instructions. The grant of a telepermi

Notice to Users in the European UnionProducts bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108

The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RFfields in excess of Health Canad

Compliance is indicated by the CE marking.A declaration of conformity with the requirements of the directives is available from the Director of Manufa

Changing port settings after installing a new network Internal Solutions Port...63Setting up serial printing...

Installing a memory cardCAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memorydevices sometime after se

Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrarkröfur, sem gerðar eru í tilskipun 1999

IndexNumerics1565 Emulation error, loademulation option 263200–282.yy paper jam 262290-295.yy scanner jam 262293 Replace all originals if restartin

copy screen options 107, 108Copy Settings menu 186copy troubleshooting copier does not respond 267partial document or photocopies 269poor copy qua

caller ID is not shown 272can receive but not sendfaxes 274can send but not receivefaxes 274cannot send or receive a fax 272received fax has poor

AppleTalk 168Confidential Print 176Configure MP 155Copy Settings 186Custom Names 159Custom Scan Sizes 159Custom Types 159Default Source 152dia

port settings configuring 63PostScript menu 220Power Saver adjusting 69print job canceling from Macintosh 97canceling from Windows 97print qualit

No answer 253No dial tone 253Paper Change: Load Tray<x><paper type> 253Queued for sending 253Remove originals from the scannerADF 254

shipping the printer 232shortcuts, creating e-mail 112, 113fax destination 134FTP destination 143, 144SMTP server not set up. Contactsystem admini

Unsupported USB hub, pleaseremove 255USB port 49USB/USB <x> 255Utilities menu 219VVerify print jobs 93printing from Macintoshcomputer 94pr

4 Align the notches on the memory card with the ridges in the connector.1 Notches2 Ridges5 Push the memory card straight into the connector until it c

Installing a flash memory or firmware cardThe system board has two connections for an optional flash memory or firmware card. Only one of each may be

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.1 Plastic pins2 Metal pins4 Push the card firml

6 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.Warning—Potential Damage: Make sure the syst

3 Locate the appropriate connector on the system board.Note: If an optional printer hard disk is currently installed, then the printer hard disk must

b Remove the screws holding the printer hard disk in place.c Remove the printer hard disk by pulling it upward to unseat the standoffs.Additional prin

d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and thenremove the bracket. Set the printer hard

5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snapsinto place. Be sure each post of the

8 Insert the long thumbscrew, into the hole closest to the white connector, and turn it clockwise enough to hold theISP in place. Do not tighten the t

Printing on both sides of the paper (duplexing)...90Printing on spe

12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information,see “Installing a printer hard

Installing a printer hard diskThe optional printer hard disk can be installed with or without an Internal Solutions Port (ISP).Note: This task require

To install a printer hard disk onto the ISP:a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard d

To install a printer hard disk directly onto the system board:a Align the standoffs of the printer hard disk with the holes in the system board, and t

b Attach the two provided screws to secure the printer hard disk mounting bracket.c Insert the plug of the printer hard disk interface cable into the

5 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.Warning—Potential Damage: Make sure the syst

3 Remove the metal cover from the fax card opening.4 Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket.Addi

5 Insert the plug of the fax card interface cable into the receptacle of the system board.6 Release the latch, and then close the system board door by

Installing hardware optionsCAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trainedpersonnel to mov

Attaching cablesConnect the printer to the computer using a USB cable, or to the network using an Ethernet cable.Be sure to match the following:• The

Placing an overlay message on each page...106Cancel

1 USB port2 Ethernet portVerifying printer setupOnce all hardware and software options are installed and the printer is turned on, verify that the pri

Printing a network setup pageIf the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso

For Windows users1 Click , or click Start and then click Run.2 In the Start Search or Run box, type control printers.3 Press Enter, or click OK.The p

Setting up wireless printingNote: Wireless printing is not standard on all printer models.Follow these steps to set up your printerNote: Do not connec

– No securityIf your wireless network does not use any type of security, then you will not have any security information.Note: Using an unsecured wire

3 Select your time zone, and then touch Continue.4 Deselect any function you plan to set up later, such as Fax or E-mail, and then touch Continue.5 Se

15 Remove the label covering the USB port on the back of the printer.16 Connect the cables in the following order:a Temporarily connect a USB cable be

Installing the printer on a wireless network (Macintosh)Before you install the printer on a wireless network, make sure that:• A wireless card is inst

6 Select any additional buttons you want to display on the home screen, and then touch Continue.7 If Fax is enabled, type in your Fax Station name, an

Configure the printer for wireless access1 Type the name of your network (SSID) in the appropriate field.2 Select Infrastructure as your Network Mode

Advanced Options...

4 Select the printer from the list.5 Click Add.In Mac OS X version 10.41From the Finder desktop, choose Go >Applications.2 Double-click the Utiliti

If the CD does not launch after a minute, then do the following:a Click , or click Start and then click Run.b In the Start Search or Run box, type D:

In Mac OS X version 10.5 or later1 From the Apple menu, choose System Preferences.2 Click Print & Fax.3 Click +.4 Click IP.5 Type in the IP addres

Changing port settings after installing a new network InternalSolutions PortWhen a new network Internal Solutions Port (ISP) is installed in the print

For Macintosh users1 Print a network setup page and make a note of the new IP address.2 Locate the printer IP address in the TCP/IP section of the net

i Select the printer from the list.j Click Add.Setting up serial printingIn serial printing, data is transferred one bit at a time. Although serial pr

The serial parameters in the COM port must match the serial parameters you set in the printer.a Open the Device Manager.1 Click , or click Start and

Minimizing your printer's environmental impactWe are committed to environmental sustainability and are continually improving our printers to redu

Check your first draft for accuracyBefore printing or making multiple copies of a document:• Use the print preview feature, which you can select from

Adjusting Power SaverTo save energy, you can decrease the number of minutes before the printer enters Power Saver mode.Available settings range from 1

Darkness ...

Using the printer control panel1 Make sure the printer is on and Ready appears.2 On the home screen, touch .3 Touch Settings.4 Touch General Settings

7 Touch the arrow button next to Power Saver to select the light setting the standard exit bin will use when inPower Saver mode.Note: For more informa

Loading paper and specialty mediaThis section explains how to load the trays and feeders. It also includes information about paper orientation, settin

8 Touch Submit to save your selection.Submitting Selection appears, followed by the Paper menu.9 Touch to return to the home screen.Avoiding jamsThe

2 Squeeze and slide the guides to the correct position for the paper size you are loading.For long paper like A4 or legal, squeeze and slide the lengt

If you are loading A6-size paper:a Squeeze and slide the length guide toward the center of the tray to the A5 size position.b Raise the A6 backstop.No

1 Maximum fill lineLoad letterhead with the top edge of the sheet toward the front of the tray and the design facedown.5 Squeeze and slide the guides

6 Insert the tray.7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the PaperSize/Type setting

2 Grasp the raised handle, and pull the extension forward.3 Grasp the handle, and pull the extension so it flips forward.4 Guide the extension down ge

Loading the multipurpose feeder1 Squeeze the tab located on the right width guide, and move the guides out fully.2 Prepare the paper or specialty medi

Improving scan quality...150Und

3 Load the paper or specialty media.Notes:• Do not force any paper into the multipurpose feeder. Overfilling may cause jams.• Do not exceed the maximu

• Load envelopes with the flap side down and the stamp location in the position shown. The stamp and addressare shown to illustrate the proper orienta

Linking and unlinking traysLinking traysTray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds fro

5 Touch the paper type arrows for the desired tray until the correct custom type appears.6 Touch the tray number or MP Feeder Type.7 Touch Submit.Chan

Paper and specialty media guidelinesPaper guidelinesSelecting the correct paper or specialty media reduces printing problems. For the best print quali

Fiber contentMost high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides thepaper with a high degree o

• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)Note: Some much smoother papers (such as premium 24 lb laser paper

Supported paper sizes, types, and weightsThe following tables provide information on standard and optional paper sources and the types of paper they s

Paper size Dimensions Standard250-sheet trayOptional 250- or550-sheet trayMultipurposefeederDuplex pathDL Envelope 110 x 220 mm(4.3 x 8.7 in.)X X XC5

Paper type Standard250-sheet trayOptional 250- or550-sheet trayMultipurposefeederManual feeder Duplex pathEnvelopes (smooth)2X X X1 Single-sided paper

FTP Settings menu ...

PrintingPrinting a document1 Load paper into a tray or feeder.2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match

6 Touch Submit.Submitting changes appears.7 Touch to return to the home screen.Printing on specialty mediaTips on using letterhead• Use letterhead d

• To optimize performance and minimize jams, do not use envelopes that:– Have excessive curl or twist– Are stuck together or damaged in any way– Have

When printing on card stock:• Make sure the Paper Type is Card Stock.• Select the appropriate Paper Texture setting.• Be aware that preprinting, perfo

Printing confidential and other held jobs from WindowsNote: Confidential and Verify print jobs are automatically deleted from memory after they print.

Printing from a flash driveA USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file type

3 Touch the document you want to print.Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (forexa

3 Release the buttons when the screen with the progress bar appears.The printer performs a power-on sequence, and then the Configuration menu appears.

For Macintosh usersIn Mac OS X version 10.5 or later:1 From the Apple menu, choose System Preferences.2 Click Print & Fax, and then double-click t

CopyingADF Scanner glassUse the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos),tra